Frequently Asked Questions
Everything you need to know about shopping with Postmark Online.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Postmark Online accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
Are your products covered by a warranty?
Yes, all products purchased through Postmark Online come with a standard 1-year manufacturer warranty against defects in materials and workmanship.